The Balgopal firm- is it a help or a fraud?
Balgopal.com is one of the latest online shopping sites. They offer a variety of mother and baby care products. They also have discount coupons and deals available for their customers. They have a wide range of items available on their site. As with other online shopping sites, there are complaints and problems that surround this online site too. The Balgopal customer care section is struggling to deal with the complaints of their customers.
If you have a complaint against Balgopal Company, you can contact them directly. This would be the best way to have your complaints sorted out. The only problem is that you should be able to get across to someone responsible and efficient enough to handle your complaint efficiently. One of the major complaints that customers have against the company is that their customer care sector is poorly managed and does not have the ability to be able to help their customers.
If the company is able to deal with the individual Balgopal complaint and can find a solution to it then they can become very successful. The major complaints against balgopal firm are related to the shipping and delivery problems. The customers have complained that the items either arrive very late or do not arrive at all. Some deliveries go missing along the way. Some items are delivered but the products turn out to be defective.
Many of the products that are delivered are old models. The customers are not willing to accept models that have a very old manufacturing date. Some of the products, that have different parts, are not delivered as a single package. When the delivery is made as separate packages then some charges may have to be made by the customers. This fact is not mentioned in the website and the customers consider this to be a method of cheating.
Another complaint, which a large population of Balgopal customers seems to have, is that the coupons are not valid. Though there are many discount coupons of various reputed sites available on Balgopal.com, the customers find that the coupons turn out to be invalid and outdated. This has caused a lot of agitation among the customers.
There is only one way of dealing with such problems. The solution is in the hands of the customers themselves. The customers have to be vigilant and cautious while making purchases from online sites. They have to study the site and the products very carefully to ensure that the firm and the products are genuine.
The deals also have to be studied carefully to ensure that the deals are valid and have no expiration date. If the deals have passed their expiration date then we should not buy the coupons. You can also call up the main company, whose coupons are available, to find out if the deal is still on offer. If you follow these tips, you can save your time, effort and money. This is the best method to follow. Always deal with the reputed firm.