Cadusys – Automated Answering Service
Cadusys automated answering service was established in 1988 in the endeavor to improve medical communications via voice mail. The focus of the Cadusys automated answering service is to ensure that treating physicians receive quick and complete information in order to enable critical and correct medical decision making.
The automated answering service of Cadusys serves the Greater Cincinnati/Northern Kentucky area and is used by more than 500 physicians and healthcare professionals. Cadusys has now made the same essential service available nationwide to any physician’s office with a telephone. Many health workers and doctors have been known to comment that they do not know how they managed without Cadusys automated answering service.
The automated answering service provided by Cadusys eliminates the more negative aspects of an operator-assisted answering service. Cadusys’ goal has always been to eradicate wasted time spent on hold and unprofessional behavior which could badly reflect on the physician. The automated answering service also eliminates the ability to handle only one call at a time and inappropriate medical decision making by non-qualified personnel. Patients prefer the Cadusys automated answering service with the medical voice mail system because they feel that they are leaving their confidential details directly with their treating physician.
In general, the Cadusys automated answering service is about one third to one half of the cost of operator-assisted answering services. An additional benefit of the automated answering service is the permitting of physicians to share information at their mutual convenience with a non-urgent status that does not page and can be set to notify at a future date and time. Ideal for sharing patient care information with practice associates, the Cadusys automated answering service enhances the flow of information between consultant and referring physicians.
The Cadusys automated answering service voice mail platform was designed specifically for use in the medical profession. The automated answering service employs several unique features that are essential for normal medical communications, such as different message notification , available to pager, land-based or cell phone and total programmability to accommodate a variety of different schedules or cross covering scenarios. Cadusys automated answering service is HIPAA compliant and the user controls the password and the data is inaccessible without it.
All of the programming of the Cadusys automated answering service is preset and the user is able to select from a set of pre-defined conditions, such as Answer Modes. All user interfacing of the automated answering service is performed by a touch-tone telephone and the ISDN lines are extremely quick. The Cadusys system has menus that are interruptible at any given time in the message review process and housekeeping is transparent and happens daily without disturbing the normal operation.
Since every practice is different the owner and founder of Cadusys automated answering service, Dr. Dempsey, will work closely with the client to customize a service plan that yields the most value for the practice. Cadusys Dr. Dempsey will also set up the automated answering service to send message notification to the physician’s personal pager, home phone and cell phone.
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