Enhance Your Employability With microsoft mcse Remote Assistance
Enter the location of an invitation file, select a previously used invitation, or type a com- puter name or IP address. The user will see a prompt that you would like to view the screen. The user then accepts your assistance request. You cannot offer assistance to a Windows XP or Windows Server 2003 com- puter ccna exam without an invitation. Security and security configuration concerns when using Remote Assistance include the following: If a user allows a user to take control of the desktop, then the person providing expert assistance will have all of the security privileges that the local user has. If you allow a user outside of your organization to access your computer, you should have them connect via a VPN account. If they connect through the network firewall, then TCP port 3389 must be opened. One of the worst events you will experience is a computer that won’t boot. An even worse experience is discovering that there is no recent backup for that computer. The first step in preparing for disaster recovery is to expect that a disaster will happen at some point and take proactive measures to plan your recovery before the failure occurs. Here are some of the preparations you can make: Keep your computer up-to-date with Windows Update (covered in Chapter 1). Perform regular system backups. Use current software to scan for malware (such as viruses, spyware, and adware) and make sure you have the most recent updates. Perform regular administrative functions, such as monitoring the logs in the Event Viewer 70-680 utility. If you can’t start Windows Vista, there are several options and utilities that can be used to identify and resolve Windows errors. The following is a broad list of troubleshooting options: If you have recently made a change to your computer’s configuration by installing a new device driver or application and Windows Vista will not load properly, you can use the Last Known Good Configuration, roll back the driver, or use System Restore to restore a previous system configuration. If you can boot your computer to Safe Mode, and you suspect that you have a system con- flict, you can temporarily disable an application or processes, troubleshoot services, or uninstall software.
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