Why Every Startup Needs IT Support
Every startup company in the country begins with a list of needs for driving success during those early days, when incubation and angel investing are hanging by a handshake.
At the top of the list of “must haves” is a reliable IT solutions plan. As a startup, you are likely a one or two-person team with a limited budget and limited time. Not only must your IT solutions provider be available for you when you need them, they also must be prepared to cater to your every need, 24/7, seamlessly and reliably, or all that angel investing and incubation time insomnia will have been wasted.
What do you need as a startup? To begin with, a reliable, IT support provider offering the hottest and most innovative cloud computing services and helpdesk products available, including e-mail, web hosting, troubleshooting, project management and backup. Period.
You IT services provider needs to know you like a kid brother: ready to step in and dust you off when your systems fail to meet your demands for the morning SKYPE with your investors. As a start-up, don’t you deserve a full suite of IT services that fit your company’s mission, product, budget, focus and long-term goals, rather than a one-size-fits all strategy.
You should be shopping IT service providers like you would a new car, looking for that unique and sometimes illusive combination of accountability and innovation that wow’s you from the moment you meet. You deserve a free, on-site consultation with your potential IT partner, not an e-mail chat and quick cup of coffee. That consultation should include a lengthy visit, where you get the do most of the talking and ask questions that generate real answers. Oh yea, and that evaluation shouldn’t cost you a dime!
What comes next? Simply put: your plan. Don’t’ expect, demand your IT services “date” provide you with a cohesive and affordable plan of action that will include everything your startup needs to get you off the ground and souring. In short, your IT services provider should be prepared to promise in writing to do everything you need to make you look good!
E-mail hosting, cloud computing, on-site or remote troubleshooting and basic IT solutions for startups come in many packages. The best way to know which package you want to purchase, take home and play with is to be able to envision your companies needs five years down the line. Nothing can set a startup back like a shortsighted plan for growth. Your IT solutions package must include an appropriate plan for web security, firewall and data management that not only has the muscle to handle your business needs as you hit the ground running, but is flexible enough to be there for you as you grow and make room for the future.
Growth and budgeting go hand-in-hand so you need an IT solutions provider with the vision and manpower to provide budget and forecasting solutions that tie your long-range goals to the expected availability of hardware and software product development for your industry.
Now, about that growth. As you begin the reap the rewards of your hard work and planning you’ll ultimately find your needs growing as well. Your IT solutions plan of action in your first year likely won’t sync with the demands that come with the fortunate necessity of having to hire staff, implement new layers of services or expand your presence outside of your home state.
Whatever the pace of your growth you should be searching for an IT solutions provider that is prepared to fly with you now and keep you airborne through the necessary upgrades that come with time. Your confidence in your IT provider’s ability to keep your servers up-and-running, protect your critical data, train your team and manage all of the good stuff that comes from having to build on that growth should never be in question.
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