Reverse Logistics: Integral to Present Day Supply Chain Services
The global organizations work towards further expansion and penetration of new markets. But as trade progresses and enterprises gain a large customer base, they also need to look into the fact that the product lifecycle does not stop at its selling point. Trade today has become very systematic with a number of programs integrated into the supply chain. Besides ensuring an easy flow of goods and services, it now possible to take care of the inventory as well as the after sales reports with the help of reverse logistic services.
One can define Reverse logistics as a process, which involves the reuse of products and materials by moving it backward from the final destination and includes remanufacturing and refurbishing activities. Wikipedia defines this as “the process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal”.
A process, which works in the opposite direction to forward logistics, is an important aspect of the supply chain in today’s competitive market irrespective of the size of the industry or the products. This service helps to understand the customers better, understand shortcomings, develops the customer’s faith in the product and manages the aftermaths of sales. By automating the returns across various channels, it facilitates returns evaluations and streamlines the defects, helps to reduce further losses and improves the visibility in the supply chain.
The demand for greater insight into the supply chain has paved way for business house to go in for outsourcing the process to supply chain consulting services. Reverse logistics being an integral part of the supply chain process today, a specialized segment of logisticians are focused towards the movement and management of products and services after the sale. Further with a finest tools and expertise they ensure end-to-end innovative and cost effective services for the cost sensitive market.
The leaders in the supply chain consulting services with their expertise over the years of working across industry verticals create optimal supply chain solutions for the company, which includes modules of supply chain fulfillment solutions, system integration, reverse logistics and returns management. The returns management module becomes a very supportive solution for reverse logistics as it helps the manufacturers take the right decisions before goods reach the reverse logistics cycle. Reverse logistics with its efficient automated solutions helps the client organization to focus on their core organizational issues.
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