CleanVista: the choice of property managers for block window cleaning
Property managers have a lot on their plate, with the cleaning and maintenance of their residential blocks being just one important part of their busy and demanding role. At CleanVista (http://www.cleanvista.co.uk), we have become the window cleaner of choice for property managers all over London, and here’s why:
Communication is key: London window cleaners which include residential block cleaning in their services essentially have two customer groups to keep happy – the property manager and the residents themselves. In order to ensure customer satisfaction for both groups, communication is key. The residents may have specific needs the property manager is unaware of; the manager may need the block window cleaning to fit around other essential maintenance work. Whatever the varying requirements, CleanVista keeps the lines of communication open so that everyone is kept happy.
Resident liaison: As we said, there are two customers to keep happy in block cleaning, but unfortunately not all London window cleaning companies understand this, and only report to the property manager. Our resident liaison skills lightens the property manager’s load by taking a pro-active role and identifying any areas of improvement with residents straight away. Just one helpful measure in this regard is the fact that we clearly display our customer services telephone number in communal areas so that residents can deal with us directly, should they wish.
Satisfaction guaranteed: Another way in which we make sure that we’re doing a good job at all times is by displaying satisfaction sheets in communal areas of residential blocks. These are signed off after each clean, with space for residents to add their comments. Rather than a ‘faceless’ window cleaning services company, CleanVista is a personable and friendly firm which is always striving to keep customers happy.
SafeContractor approved: We never carry out residential block window cleaning in London without first completing a thorough risk assessment and method statement. CleanVista is also fully SafeContractor approved and we hold comprehensive liability insurance, which provides our property managers with essential peace of mind.
Whether you live in a residential block or you manage one, CleanVista is the window cleaners of choice. Find out more at http://www.cleanvista.co.uk.
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