How to Choose a Reliable Computer Repair Company
Few things are as infuriating as a computer that simply refuses to work properly. When encountered with such a problem, most people will at first attempt to solve the problem themselves. But in many cases, professional assistance is eventually required.
Should you find yourself in this situation, your choice of repair company is not one that should be rushed. The level of professionalism on offer does unfortunately tend to vary quite a bit. Here are six tips for finding a professional to handle your computer woes.
Look for a Recommendation
It’s highly unlikely that you are the only person you know who has needed some professional PC help. Your first step in finding a reliable computer repair company should therefore be asking your friends and family for a recommendation. Unbiased recommendations are an excellent way to choose a service of any kind and PC repair is no exception.
Search Online
If your friends and family can’t point you in the right direction, it’s time to head online. Though this might be easier said than done if you don’t have access to a second computer. You should search not just for computer repair companies in your area but for actual reviews of those companies. Again, unbiased recommendations are what you should be looking for.
Ask About Staff
Once you find a local computer repair company that seems reliable, you should ask about the qualifications of their technicians. Some computer repair companies hire people without professional qualifications. Such technicians might be able to fix your computer but wouldn’t you prefer a qualified person for the job?
Ask About Turn Around Time
Never hand over your computer without first asking how long it’s going to take to get it fixed. Some computer repair companies take on more work than they can handle and you obviously don’t want your computer to be at the back of a long line. If the problem is likely to be software related, more than twenty four hours isn’t really reasonable.
Talk About Your Files
Some serious computer problems will require that your hard drive is wiped. This of course means that you lose all of your files. If this is not an option for you, make sure that you state that fact. Occasionally, a PC repair company will delete everything, not because it’s necessary, but just because it’s the easiest and fastest way to fix the problem.
Get a Quote
Never hand over your computer without first discussing the price of the repair. If the problem is software related, there is likely to be a fixed fee for solving it. Hardware issues on the other hand are often pretty expensive. If the specific problem is unknown, you should ask to be informed of the both the problem and cost before any work is done.
It’s also worth noting that a little bit of price comparison can go a long way when it comes to computer repair. If you think that you are being overcharged, don’t hesitate to get a rival quote.
These tips will surely help you find a good computer repair company to fix your computer in Canberra or any other place. Click here for more details.
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