Air Asia – It’s far From Ordinary
Air Asia, which was born in 1993, started its service on 18th Nov 1996 with a strategic thinking of making flying possible for everyone. The airline offers an economy service and it operates a fleet of 101 aircraft. The primary hub of the airline is situated at the Kuala Lumpur International Airport and the secondary hubs are Kota Kinabalu, Penang and Kuching International Airports. It has auxiliaries like Thai AirAsia, Indonesia AirAsia, AirAsia Philippines and Air Asia X.
The airline has a vast network that spreads across 25 countries worldwide. Currently it operates 142 routes to 78 destinations. Some of the major destinations include Australia, Bangladesh, Cambodia, India, Japan, Nepal and many other countries. The airline operates over 400 flights daily. The travel classes include the Economy Class and Premium Economy Class. Being a no-frills airline, it does not serve any complimentary meal or drink on the flights. However, the passengers can purchase food through the catering program ‘snack attack’. In accordance to the law, the airline does not provide alcohol or pork on board the regional flights.
Passengers on board can make their flying experience exciting with the duty-free sky shop offering attractive merchandise suited for all occasions. They can enjoy every moment in the sky with the sophisticated entertainment system that is full of music, movies and games. The regular customers can hope to earn reward points and redeem them for exclusive benefits through the loyalty program “BIG”. The members can earn points through flight booking, shopping, booking hotels or tours, courier service and entertainment.
The baggage policy for the passengers allows a maximum of 15 kg per person. The airline may levy extra charges on additional luggage; however, the infant’s baggage is free of cost. You can carry the mobility devices like wheelchairs, walking frames and baby buggies free of cost. Air Asia provides special assistance to the medically aided and disabled persons on receiving a requisition of 30 days prior to the journey.
For the booking of flights, customers can access the official website of the airline. The website has all the information regarding flight schedules, seats availability, flight status, fee schedules, route map, pick a seat, and other services. On making an online reservation, you will receive a copy of ticket through email. The procedure of cancelling or modifying tickets online is hassle free.
Another quickest tool to obtain tickets is through mobile phones, or by contacting authorised travel agents. The airline provides utmost care to the passenger right from the booking of the ticket until they reach their destination. Its mission is to provide ‘Affordable Airfares’ without compromising on the Flight Safety Standards and rules. So fly Air Asia and experience the Asian touch in the skies!
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