Lenovo ThinkPad continuous innovation to meet customer needs – Lenovo, ThinkPad-
I DC PC Market in 2009 China sales of 4,061 million units. Which, in terms of consumer interest, market sales growth and future development potential of speaking Notebook Computer Will exceed Desktops , A new personal computer market dominated.
On consumers, Notebook Computer Applications involving Software , Hardware and many other factors, coupled with complex application environments, users Notebook Product quality and service requirements are more stringent. For a long time, ThinkPad Always highly concerned about the quality of products and services, through continuous Innovation To continue to meet customer needs, and ultimately the user's extensive domestic media and popular.
Effort to create high-quality products ThinkPad R & D team is committed to provide users with first-class products and services. ThinkPad notebook computers today, outstanding in both the applications include high flexibility of the TrackPoint pointing red dot Mouse , The legendary ThinkPad Keyboard , Hard disk Drive Excellent shock absorbers and other innovative devices, to success in business computing, the ThinkPad has a high quality, reliability, and is known for innovative security technology.
2009 2 months Associate T400 and other products that include eight models, including ThinkPad products through high temperature, sudden changes such as a military target level test requirements, meet the other half in the field reinforcement computing environment demands the use of specialized computer. This ThinkPad notebook proved the durability and reliability, which is why many users choose and trust of the reasons for ThinkPad notebooks.
ThinkPad accept the low test According to reports, ThinkPad notebooks every part of the factory to be fully tested before. Only successfully passed a rigorous testing of each product can become a ThinkPad product line in a. ThinkPad tests conducted at this stage include the following items: the impact and pressure resistance test, vibration and decomposition tests, L CD Display the estimated number of endurance test switch, the various parts of body strength test, high temperature and low temperature testing, wave impact tests, static environment test.
As this test system and harsh, known as the "torture test (TORTURE TEST)". This test corresponds to the U.S. "PC MAG AZINE "magazine laptop computers made by the assessment criteria. Include: Keyboard Planted coffee on the test; ultra-high temperature / ultra-low temperature (140 degrees C ~ minus 20 degrees Celsius) test; drop tests from 120cm height test. Such a "torture test (TORTURETEST)" not only ensure the excellent quality and performance of ThinkPad, you can guarantee that every user of the ThinkPad can be sold to achieve the perfect quality are fully able to withstand the test of the business environment.
Service innovation to enhance user experience
Today more than ever, users need productivity, not downtime waiting. Therefore, if the user's notebook computer has any problems, Lenovo will always provide users with service and support. Regardless of business users or personal users, ThinkPad service and support are provided help to the user's system downtime to a minimum, and provide localized expertise qualified to meet customer needs.
ThinkPad experience store At the same time, ThinkPad also features based on user demand for different services to make services more focused. Located in the high-end business users ThinkPadT series notebook computers by understanding the characteristics of their target user needs to launch a targeted combination of personalized service, a bright spot in the development of ThinkPad services.
As high-end business users, travel frequently or accurately budget for maintenance costs of the case, you can select the T series which has the "accidental protection services." This means that when a user's notebook computer as in a liquid spill accidents, accidental falls collision, line voltage instability caused damage, accident damage the LCD screen, the Lenovo ThinkPad will offer free maintenance, thus reducing the user's total cost of ownership to avoid high maintenance.
At the same time, Lenovo T series also launched the "2 hours and fast repair service" so that the pace of life tension failure in the machine when the user most quickly resolved. "2 hours and fast repair service" to ensure T series users in Beijing, Shanghai, Guangzhou, Shenzhen and Chengdu, five cities, will repair faulty laptop to the specified six service stations, engineers work in 2 hours repair ThinkPad hardware failure. Lenovo Special offer "T series dedicated service", T series users can use the 800 hotline separate sub-line telephone support, priority engineers provide telephone services to meet the high end business people on the strict efficiency requirements.
It is this leading idea, so Lenovo ThinkPad brand in customer satisfaction, service value and many other indicators lead the Chinese PC market, access to domestic and foreign users and third-party professional services highly recognized evaluation agency.
Unanimously praised the excellent performance ThinkPad products continue to win the industry worldwide acclaim. In fact, ThinkPad notebook computer series has won more than 1,000 industry awards, making it the best award-winning family of mobile computers.
In the just-concluded in 2008, ThinkPad with their own products, technology and service excellence once again be consistent with the domestic authority of the media, popular, received more than 80 types of awards. Among them, a number of authoritative media such as "CHIP new computer", "Computer Space", "Computer News", "Beijing Youth Daily", etc. will be the Year Award awarded to the ThinkPad notebook computer products. These prestigious awards not only from industry experts on the rigorous and objective quality evaluation, moreover, many consumers use the product on the ThinkPad as a selection based on feedback.
Only when users actually use a ThinkPad notebook computer, will feel it brings comfort, practicality, stability. Which is derived from ThinkPad innovation, quality and service long-term persistence, has only so, ThinkPad users will be sustained until the favor.
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