Say Bye to Tedious Communication
As an ordinary employee in a company, one might have a lot of work to do every day. One of my friends working in a large company once told me that he had been tired of his job; numerous meetings and tasks every month made him doubt the meaning of life. He complained with a sigh “I always feel sleepy while some of the leaders are delivering so-called important things like how to increase the mp3 player sales volume, attract customers to buy mp3 players in our stores, and how to persuade them to buy headphones”.
It is obvious that some of his leaders are not good at communicating. Not everyone is a professional in communicating, therefore, there are some communication skills should be understood.
You can be aware your abilities by evaluating your own abilities honestly. Generally speaking, each of you personalities and traits encompass both strengths and weaknesses. A confident leader, for instance, is competent to hold an excellent meeting and get his thoughts and opinions across successfully with every listener focusing on. On the other hand, the one who is too confident may let anyone who gives kind suggestions disappointed, as he is likely to refuse help from others. Some companies have been aware of this, and begin to conduct personality assessments for everyone in the company to get information of each one’s strengths and weakness.
If occupied to a meeting for a long time, tricks should be used to relax the atmosphere or change topics. Funny moments are a must during the meeting especially when there is a tense situation. A giggle, a funny laughter, or an exaggerating body language will add a special color to your communication.
You have to recognize good work. If your message is always negative, it won’t be heard and it easily hurt the listeners. Balance criticism with compliments. Do this in two ways: Thank employees personally for their efforts, and hold up their behavior as an example to the organization.
Prepare for meetings. Whether your meeting is one on one or a group one, plan what you are going to say and how you will say it (writing points on your paper is a good choice which keeps you clear). It’s important to tailor the delivery to its audience, if you bring in an employee who likes direction and formality, and what you presented is none of that, they would think this communication less valid, as it’s not what they have been accustomed to.
Understand unspoken signals. Body language is a useful way to help you to express your ideas, sometimes get better results than verbal communication. For example, visiting an employee in his office, showing a smile and putting your hand on his shoulder may give him a lot of confidence to work better or easily have an open discussion later. On the other hand, inappropriate body language may undermine your conversation or speech. So paid attention to every body language you may use in your communication.
Communication skills above have been practiced for years; they offer great help to effective communication.