Yanbu Green De Xia Zhaohua: customer service excellence – leather industry
?? Interview with the South China Sea De Green Yanbu Polyurethane Machinery Plant General Manager Mr. Xia Zhaohua Foshan Nanhai Yanbu
Green German polyurethane machinery factory, from its inception, always been on quality as the lifeblood of business survival. And with a number of senior technical engineers developed the industry's advanced product intellectual de PU sole foaming green machine, it involved a number of techniques to fill the gaps. Recently, Ben Wang's fortunate enough to interview the Green German PU Machinery Factory General Manager Mr. Xia Zhaohua. The total summer on the company's technology, Sell , Philosophy, etc. to answer our questions. (Hereinafter referred to as HC Network , Xia Zhaohua)
Green PU Machinery Factory General Manager Germany Mr. Xia Zhaohua
HC Net: Hello, summer total. Very pleased for you to interview. First of all, please tell us about the company's basic conditions, development status.
Xia Zhaohua: Green German polyurethane Machinery and equipment Company, formerly known national machinery equipment factory in Guangdong South China Sea, established in 1997, Business Iraq, because the domestic use of polyurethane mostly imports machinery and equipment, customers are largely concentrated in foreign-made polyurethane machinery and equipment manufacturing as a pioneer in Germany and once the green life is extremely difficult. In all the new and old green German joint efforts of people, after nearly a decade of development, has gradually developed into independent research and development, production, Sell Service as one of the well-known enterprises.
HC network: the shoe company's current production equipment with similar performance compared to what are the advantages? What are the main customer base is business?
Xia Zhaohua: We produce green foam machine, PU sole moral cohesion of a number of research and development of PU machinery wisdom of senior technical engineers. A number of technology to fill the gap, such as the infusion needle, micro-meter, CPU Technology. The performance of downstream products of which have basically replaced TPU, TPR material, International Shoes Giants reebok (Reebok) have transparent CPU to use our materials. Our current equipment manufacturer based polyurethane soles, there are small craft manufacturing companies.
HC network: the company's sales regions or in a domestic-based foreign-based? Mainly concentrated in the region where sales? Products are not exported? Are exported to?
Xia Zhaohua: Sales this one, has been the focus of our work. At present, our products mainly to the domestic market-oriented; especially in the Guangdong market, Dongguan, Zhongshan and Guangzhou, the majority, use a client to Taiwan, American, Korean and main. In recent years, exports have increased year by year, Russia, Uzi Buick Stein, Vietnam and other countries of the enterprises have to use our equipment.
HC network: The company in the industry in what position? Industry Competition Intense non-violent? How do we deal with competition? What's in a competitive advantage, we do not?
Xia Zhaohua: As the domestic market is gradually saturated polyurethane, imported equipment prices have adjusted substantially Green Germany has always faced fierce competition from domestic and foreign counterparts. Respond to this environment a series of countermeasures taken by the Green Germany, such as actively explore foreign markets; step up the upgrading of their products.
Mr. Xia Zhaohua (right) and total HC Network footwear industry Gong photo
HC Network: Please be more specific about the company's researchers share in the company, how the company's technology like?
Xia Zhaohua: In the company's operations, we have been implementing the "science and technology are primary productive forces" of the dominant ideology. Our research and technical staff are in polyurethane equipment industry for many years, has a wealth of industry knowledge, familiar with the basic properties of polyurethane. Technicians share in the company to reach 20-30%, including several senior engineers.
HC network: service more and more enterprises attach importance to how we carry out after-sales service it?
Xia Zhaohua: After-sales service has always been our advantage. Polyurethane machinery and equipment manufacturing as a business, service is a vital link to the Green Germany "24-hour service" for the purpose, as long as the customer have any questions and needs, and green Tak service Team Will be the most rapid and best service to our customers satisfaction. Use of German products, the customer is always green is green German people of God.
HC Network: The establishment and development of many enterprises are more or less suffer from the operator or the philosophy of the management team, that for us such a company or for you personally, you run a company holding What ideas do?
Xia Zhaohua: After years of development, we deeply appreciate that, as domestic machinery and equipment manufacturing enterprises polyurethane hard in the face of near saturation, the market, Green German people always adhere to the "excellence, customer service" business philosophy, and strive to become the best polyurethane machinery equipment manufacturers.
Years, Yanbu Green Germany's general manager Mr. Xia Zhaohua Leadership Under the careful decision-making, long-term Planning , Adhere to the "quality" of the commitment to sound management system, has grown in strength. Now, Yanbu green products has become a well-known German company of choice, and "green Yanbu virtue" as the banner industry, has been out of the country and the world. Let us wish the green Germany a better tomorrow.
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