Beware whom you have fix your pc
I run a computer repair business in Atlanta, GA. And while I do a fair amount of the work myself, we’re currently testing out new sub contractors. You’d be amazed at the variety of answers we obtain from people.
Earlier today I had a customer who required to go ahead and take Bar exam on Tuesday, she had some special software that was essential for her to accomplish test but her computer was acting up with viruses. So, we originally scheduled a sub to go out and work on her computer. I had to talk to him since the lead tech/business owner. And he was saying he’d have to reinstall windows, she’d lose her files and everything else. This was a sub who looked good on paper, 15 years of experience mostly working for himsefl.
I was able to navigate to the clients, and within 25 minutes I’d every vestige of the virus completely wiped off and needless to say my client was thrilled.
Another incident this past week, we had a different sub out to see a repeat client here in Atlanta, and that he calls us back having a preliminary estimate of 5 hours to repair the pc. Which at $90 an hour or so isn’t a small matter. We’d to directly intervene in this call too, and were able to complete the job in an hour and 15 minutes. Our policy is it should only take two hours or less for just one physical computer there is no reason behind it to consider such a long time.
My point is, you can never be quite sure what you’re getting whenever you hire some type of computer repair company. While the technician can sound very knowledgeable and also the advice you’re getting seems reasonable, unless you’re very knowledgeable you are likely to get fooled such as this.
The best technicians are the type who understand that the money isn’t made in a service ask the very first visit but rather from repeat business every year. Should you charge a fair price and give great service most clients would love to perhaps you have back out rather than another person. Charging someone $400 about the first call won’t make you any friends.
An essential question you need to ask is how several hours is the typical service call, and do you have a cap about the time on anyone computer? I really hope this advice can help you when you are looking for computer repairs anytime soon.
Terrence Bixby really is an independent contributor who is at present creating content articles just for Atlanta Computer Repair– Nerds Next Door. If you need an experienced and competent Computer Repair Service In Atlanta call Nerds Next Door at 888-596-4321.
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