Why Companies Choose Data Centers in India
India is emerging as the hub for data center hosting for global organizations, just as call centers in India provide varied advantages in comparison to services provided by other countries. India was one of the first nations to step into the call center outsourcing industry, and it has become the major hub for outsourcing cost-effective and customer oriented call centers to meet the demands of organizations. With its large qualified workforce, India provides organizations outsourcing services with a competitive edge. Likewise, data centers in India are known for their surplus connectivity, managed services, expertise across the floor, customer care and strategic alliance.
According to Gartner, “The total data center capacity in India is expected to reach 5.1 million square feet by 2012 and is projected to grow 31 percent from 2007 to 2012.”
Some reasons for outsourcing services to India are:
- Qualified Workforce – The major advantage that India has over other countries is that it has the largest qualified, trained and skilled workforce. Another advantage is that India has the largest English speaking population after the US.
- Cheap Labor Cost – A major expense in a call center is employee wages. India’s extensive manpower is available at a fraction of the cost of employees in other call centers abroad. The costs of call centers are attributed to anywhere from 55-60% manpower. Similarly, outsourcing internet data center will drastically reduce the costs of control, and companies can concentrate on their core business.
- Time Zone – More and more overseas organizations are outsourcing to India as they are able to provide 24/7/365 services. The time difference of 12 hours between India and the US ensures round the clock service to their customers.
- High-end Infrastructure – High-end infrastructure as a service and the latest technology are available in India to provide the best customer support service. The government of India provides numerous incentives to these IT and IT enabled services.
- Latest Technology – Minimize your technology investment, conduct proper testing, application reengineering and development, take new applications to newer and better platforms and quickly develop and deploy newer applications.
India is known to be the best and most ideal outsourcing partner for global organizations providing customer support services to their worldwide customers on a 24/7/365 basis. With internet data centers in India, you can cut operation costs, make use of the latest technology, expand data processing capabilities, get experienced labor and companies with experience and get better control over your information systems.
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