Tenant Portal: Making Landlord Software More Functional for Tenants
Landlord software is not just for the landlord’s use. It is also for tenants. In fact, RentecDirect, one of the premier providers of property management software in the USA has added Tenant Portal feature into their landlord software.
Through the tenant portal, tenants can login to view account details, balances and do other tasks such as requesting repairs for their rented properties. In one way or another, tenant portals offer tenants the same functionalities that landlords have.
To login to the tenant portal of the landlord software, they should use their own username and password and view limited details about their accounts. One particular component they can see on the tenant portal is the status of their rental payments, such as overdue or unpaid rental fees.
On the tenant portal, tenants can place work orders for repairs to be done on the rented properties. They can also click the link at the bottom to Report an Issue, where they can detail the problem to notify the landlord of its existence. However, this functionality can be disabled by landlords for one reason or another.
Tenants can review their statements and change minor settings such as email address updates and email receipt preferences.
For tenants to use this feature in landlord software, landlords must login and edit the tenant and check ‘Enable’ on the tenant portal. Tenant’s email address will be important as this will be their username and the password to access the tenant portal. In the instance that the password is left blank, RentecDirect’s landlord software will instantly generate a password for the tenant.
Tenant portal in landlord software works for both the landlord and the tenants.
For assistance and inquiries on this feature of landlord software, you can call (800) 881-5139 or log on to http://www.rentecdirect.com/details/rentec_pro.php
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