One point lessons and uses in an organisation
A one point lesson is a single line to keep in mind a bigger concept or a bigger message which will keep reminding a person whatever he has learnt in a particular class or a particular training program.
Memory is short lived if we do not keep revising a particular topic time and again to keep a point fresh on our minds we need to have something in front of our eyes which keeps the concept alive in our minds. One point lessons cater to this need of the mind and helps retain the learning that we would have forgotten without them.
One point lessons are not particular lessons, process or document as they just point to the right way and the wrong way of doing a particular task with a pictorial representation. Single Point lessons have been found to be really effective in management improvement programs as they are the best mode to share information at the right time very easily. The most important information can be easily shared with the help of diagrams, photographs and drawings. Apart from this the technique has been found to be really effective in improving a team’s performance and is quite precise limited to one or two pages without loosing the message.
Six Sigma strategies have started making extensive use of these one point lessons to implement the changes required on the manufacturing line whenever the defects are due to a human error in handling the raw material or the during the processing of the raw material into the end product. This tool is extensively used in organizations that are really particular about their quality. It can be easily used in sync with other quality improvement programs like Just-In-Time (JIT) Production, Total Quality Management (TQM), and Total Productive Maintenance (TPM).
One Point lessons are prepared after in-depth analysis of a chronic problem. Once the problem is identified the cause is identified and the corrective measure is drafted. A pictorial representation then shapes up which will show the right and the wrong way of doing a particular task that is the root cause of the chronic problem. This picture is then places at vantage points wherein all people involved with the process can easily have a look at it and follow the right process. The language and the picture have to be simple so that each and every person associated with the process gets to know the exact message.
Six Sigma’s tools have made a mark felt in the manufacturing and services sector alike. More and more organizations have accepted and implemented the six sigma and are enjoying the immense benefits of this unique strategy.
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Article Source – http://blog.brainmeasures.com/2011/05/13/the-effectiveness-of-one-point-lessons.aspx
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