Enterprise management tool for enlightenment ITSM
Chinese have a saying: the United States from the production. Therefore, when IT SM philosophy into China, and is not widely known and fully understood, many people will think this thing is very advanced concept, idea is good, technology is the forefront of the implementation of very effective, but the true understanding of the ITSM thorough, the entire ITSM capabilities and system architecture elements displayed in the time before the majority of potential users, the huge body of knowledge, its familiar and master the process will be difficult. However, if we demand that the idea of popularization, in simple ways to demonstrate to everyone the time, may be found, when we narrow the gap of time, IT service management in fact more attractive!
Office Status Record This is a typical business Office Environment, each person has a station office computer, office in a variety of IT office equipment are also orderly functioning of the various staff members are constantly looking at their piece of the screen to concentrate on the workers.
However, in the rough in the city office building, the large and small offices a middle, and perhaps played out every day that a recorded numerous allies and enemies of the OFFICE Yung!
Story from a sort of a small company I start a sort of a small office.
Chapter status As a small company's network
Qu (Qu grievances) first came to the company early in the morning, dark eye bags and godless eyes told us last night this guy and maybe a good night sleep, in most cases , sleeping late is because they work overtime.
Nine over and quiet around the office within half an hour had reached the boiling point of water as soon as the beginning of repayment. Small bend understand, then to meet him, perhaps, is a busy day.
First, as the company's star Sell Li Mubai start, took the lead just met with the person with full bass, loudly shouted a name, the volume overwhelmed the office room of the other sound source: "Qu work!!! This month Printer Has been the third strike, my tender do not buttoned Anjiu in big trouble. "Ever since, the eager hands of a small bend down the system being debugged, and hastened to amend the printer go. Qu
enthusiastic work in studying multi-function printer is bent because "unpaid overtime" or as "unlawful use of violence" and to strike, the Chief Department of the immortal sister sister Zhao (Zhao Linger) walked around a small bend, sincere and earnest work on the bend, said: "Qu workers, poisoning my computer this time around is not shallow, and I really do not go on with your system so give me redo it, I have many things here are delayed."
Is intense consultations with the printer flexor work, even the head are not too carried back, then casually pulled out one: "Well, for a while I give you to see."
God sister Xiao Zhao bitterly's away. Qu figure
small network where the printer will format the N minutes, then hurried rush to the side of the Chao sister's computer. Zhao sister waiting for firefighters finally arrived.
Printer does, however, small bend will not be so careless, peace negotiations succeed, the printer also agreed to work.
… … … … Own treasure chest holding a small bend in the sitting position Zhao sister began a computer virus and system diagnosis. Office situation remains the same, we all do in the past men working on their own.
, However, did not last long, the company's R & D program handsome Yuan has already begun on the seat in front of Wat Jizhangkaiwai clamor of the work: "Little Wat, which FTP can not log on, I use virtual machines, here, Software System to test, help, go and rescue him. "
The marketing department began to sound artists also followed handsome: "Qu work, HDD , Mobile hard disk, FTP so unstable that I use the material at any time before, told you ah, can not be approved down? "
… … … … Fortunately, a small bend network heart good, hard-working enthusiastic, skilled, office for a variety of situations for all the people know the truth, refuse anyone a small bend, 11 promise, of course, he wants all kinds of to 11 deal with the situation. To tell the truth: This morning frustrating enough, Qu workers can only parry, not rejected the force.
In small flexor leave their seats, heated busy around the time of the total company's sales director out of personal money to the office, looked at the big office looking for a room after a round, found a small bend sister's computer is the Immortal for a physical examination, three-step and make two steps, Shunyi to small bend around, full of loving him, said: "Qu !!!!! matter how remote conference system has not given me back! another hour, I and customers to Network Conference, send you a message, you did not respond. "Little Wat shocked a little, then the same mind like a video, this nearly one morning things went over quickly, thinking, I really busy this morning is no time to check my mail, how this good? After a few seconds, small bend replied: "I have been … … … …" not so he finished, the money always on the first to say: "As the company's network, you need to understand affairs priorities, 20 minutes minutes later, I see the results. "Wave of the sleeves, the money always stormed off, leaving a small bend woodenly … ….
Moment later, a small bend in the parties from various quarters on the appeal to his troops after a brief description, the money began to proceed with the general commanded a remote conferencing system.
… … Normal remote conference system began, a small bend in the network shows related to the total money, simple operation, the office continued to participate in the rescue and relief work all go!!!!
Busy day fast in the afternoon before work finally draw a semi-colon, small bend also finally breathe free, and this time he began thoughtfully: busy every day, all up and down the company who computer problem, what equipment issues are to me, and face many of these recurring problems, or I head a few hands of several long, or to find time to deal with everyday problems Gaoge manual, get it working, when my Network Engineer and then to lobby! Web conferencing
better do a good job today, or else … … certainly not escape Aipi! However, FTP question tonight is again engage in overtime, and can only work in time to repair, and avoid disturbing other people's work. Hey, why overtime is always me?
I still remember, once some time, I guess, so I am busy working for a period of time, I find the company Old Lintitijia wages CIO things, but they could not find how to completely busy time, not every day on
I am an expert from China Quality Dress, usually analyzes all kind of industries situation, such as hoists direct , wire rope suppliers.