IT Disaster Prevention and Recovery
Quest IT Outsourcing will analyze your environment and will suggest the most effective solutions to prevent any disaster from happening in the first place. A recovery back up/business continuity plan will also be put in place and checked four times a year to ensure that your company’s data will be safe and secure regardless of circumstance.
– Business computer and accessory use can leave tracks and sometimes your company will need to find those tracks. Quest IT Outsourcing can help. This can include locating information stored in company equipment as needed to comply with legal processes at your company’s request, restoring deleted files and/or gathering information about the activities undertaken on your firm’s equipment. A few of the many scenarios in which IT forensic concerns can arise include: employee Internet abuse, unauthorized disclosure of confidential information, industrial espionage and criminal fraud and deception.
– After a company computer has reached the end of its useful life, any confidential business data stored on it can be permanently deleted to avoid any unintended release of the information contained on its hard drive. Once the data elimination is complete, Quest IT Outsourcing will produce a certificate for the deleted data/hard drive with an associated serial number and the date that the information was deleted/erased.
– Whether you are a Quest IT Outsourcing customer or not, you can contact our 24/7 Emergency Hotline for any digital forensic ny with your IT infrastructure. Quest Premium Care package customers benefit from a significantly reduced rate in case any work outside of the scope of the package is needed