A two-step approach to workplace dispute resolution from EML
Workplace disputes range from issues surrounding performance through to claims of sexual harassment. Without sensitive and effective handling, disputes in the workplace can be damaging for a company and disruptive to its employees. The aim must be to minimise conflict and resolve the problem swiftly and to the mutual satisfaction of all parties. Employee Management Limited (http://www.employeemanagement.co.uk/) takes a two-step approach to dispute resolution: investigation and conciliation/resolution.
Working as independent human resource consultants, Employee Management Limited (EML) provides specialist third party assistance with internal disputes in the workplace. They act as impartial, professional and discrete negotiators, which not only diffuses the situation but allows for objective investigation which facilitates a quick and effective resolution.
In order to achieve conflict resolution as swiftly as possible, EML uses a structured two-step approach. First, their experienced HR consultants carry out thorough workplace investigations to identify the root cause(s), taking into account both internal and external factors, and considering both the emotional aspects and legal implications. As part of the investigation, supporting documentation is reviewed, relevant parties are interviewed and a management report is compiled which summarises findings, identifies viable options and makes recommendations.
Step two of EML’s dispute resolution service is conciliating between the parties. Mediation can be effective in some disputes, especially when utilised early on in the process. However, in more acrimonious situations where mediation and/or conciliation is not an option or has failed, then EML’s highly experienced consultants will deftly negotiate commercially sensible resolutions that enable clients to return to the day-to-day running of their businesses as soon as possible, thereby minimising any impact of the dispute upon their operations.
To find out more about the full range of HR services available from EML, go to http://www.employeemanagement.co.uk/.
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