Marshall Drills off to a very good start
Working your way through the maze of ISO 9001 accreditation can be a daunting prospect for anyone. But when you’ve only got 6 weeks to secure that all-important certi?cate, the pressure is really on. That was the scenario for Marshall Drills in Hyde, Cheshire. Their key account is Airbus UK – a prestigious client especially for a company that employs just 14 people. Real motivation David Marshall, General Manager commented: “We knew that Airbus anted
us to get our ISO 9001: 2000 accreditation but it was on the back burner for some time. They then set a date for completion which proved the motivating factor!” David has some experience of the 5750 Standard but said they were starting from scratch on ISO 2000.”We are part of a larger group and one of our sister companies had already implemented ISO in a Box and recommended it. We got the Equas team in and they assured us it could be done in
the timescale.”
Meeting the challenge With the deadline looming and David still having to get on with his day job, the company elected for a full system build by Equas. David said: “Part of the challenge was that we didn’t have any spare people resource to devote to the project. The Equas experts came in and gained a
thorough understanding of the business and our requirements.
“There was no disruption to the business and Equas provided training on the system. When our system was built, they conducted a full pre audit check and the UKAS audit went without a hitch,” said David. “We got our full UKAS certi?cation within the six weeks and have met our client’s requirement.”
Signi?cant business bene?ts As well as keeping the customer happy, David said that ISO in a Box has delivered real business bene?ts: “It has moved the
company to higher levels and will help us win new business,” said David. “It made us look at the way we work and we now have monthly management meetings with proper systems and procedures in place. ISO in a Box is proving to be very workable and it has helped us to be more disciplined.
Cost effective “The added bene?t is that ISO in a Box is extremely cost-effective – I can honestly say it was our saviour and would recommend it to other organisations,” concluded David.
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