Server Support for Small Business
When it came to IT management needs, small business were always left out what big enterprises used to get. Server management and server support were two areas which were catered to big companies who had all infrastructure and muscle to setup best-in-class support systems. But with changing times, medium size and small business formed big chunk of IT support and management pie and now everyone, ranging from value added resellers, vendors are looking to tap their share of small and mid-size businesses.
Gone are the days when server support or management were privileged services for big guns, now all companies regardless of their size enjoy same level of server management and server support. Complete IT management cycle is covered well for medium and small size business too.
The first and important aspect in server support is network monitoring. May vendors offer enterprise grade solutions for midsize and small business allowing them to monitor their network. These days, many companies are offering cloud based solutions which don’t require any upfront investment. You only pay for what you use and there is a small one time deployment fees. These companies also offer monitoring as a services and help you setup network monitoring as per current standard and best practices to make network monitoring effective.
The second aspect covers all the manual and technical server support. In this field too, there are many companies which offer pay as you go software which can be easily customized to meet the demands of small business. The best part about helpdesk software is that they don’t call for a huge investment. You can always pay for number of users or number of devices. The entry cost is low which makes a lot of sense for midsize and small business owners.
Third aspect about server support and management are system integrators. These are professionals who would integrate all the managed IT services from maintenance to 24*7 support, monitoring, asset management, helpdesk etc with your existing company infrastructure. Most of these companies charge by devices or number of servers.
Cost is always a major factor for most of small and mid-size businesses but always remember it should not be dominating one. Ensure the service provider is efficient and try to get a SLA with them. Always remember, best things never come for free and you have to pay small price to enjoy best in class server support and sever management services.
http://www.intacore.com/ offers dedicated Server Support, hosted exchange services in London, UK.
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