Managing Critical Assets and infrastructure within Municipalities

Effective asset management processes are a must for any infrastructure or equipment centric operation. Municipalities understand this reality and more.  Water and Wastewater operations, for example, must manage assets and optimize utilization efficiencies, and do so without impacting the environment and ensuring the production of a vitally critical resource. Water treatment plants are entrusted with the duty of providing clean and hygienic water for consumption. Contamination may occur if equipment is not in perfect working condition – potentially exposing serious consequences to consumers and citizens.   Similarly, wastewater plants have to efficiently execute the water reclamation process, without causing damage or impact to the environment.

Water and wastewater treatment plants and operations are massively capital and infrastructure intense enterprises, encompassing an array of equipment and machines that are expensive and complex. Thus it is imperative that these machines are maintained at correctly timed intervals, based on the asset type. And, at time of repair, a process must be in place to ensure that responsive, well equipped, and knowledgeable work is expended.  Due to these factors, in conjunction with the logistics and regulatory issues that municipalities face, proper asset and maintenance management can be daunting.   Deploying a computerized asset management software system becomes a key element in successfully implementing a process to track maintenance activities effectively.

The software provides flexible options for scheduling work orders thus facilitating the organizational team’s ability to have complete control over the operations. This includes prioritizing tasks and allocating the desired amount of labor and materials required for a particular task at a given point of time. The software also enables tracking the time taken to accomplish a task, the materials used and measures responsiveness. With a properly implemented system, an intuitive and simple interface allows personnel to carry out preventive maintenance, repair or other work order types, such as equipment condition based, rapidly and accurately.  The focus is on timely maintenance management which ensures the longevity of the assets and continuity in production without interruptions or downtime.

A well designed interface helps staff to view new work orders and track the status of any ongoing and pending work orders.  Employees and all authorized personnel through the municipality can also enter service, work, or other requests easily – often with immediate notification to maintenance and operations personnel via emails, web, or other electronic means.

The system will also provide a detailed description and a record of attributes of all enterprise assets.   Flexible, properly architected enterprise asset management software will interoperate easily with other existing systems, therefore dramatically improve workflow, and help all departments within the municipality to achieve their respective targets successfully.

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