Why Should You Get An IP PBX Instead of A Landline PBX?
PBX or Private Branch Exchange is a switching system which enables your telephone line to swap and transfer calls between numerous devices within a common network. Think of your phone line as the trunk of a tree and the branches as devices within your firm that can answer calls from outside the network. The branches can also communicate with one another and hand over calls to appropriate departments or contact persons.
If your growing business needs a brand new company phone system to handle the expansion, then possibly a system like the one mentioned above will be helpful. After deciding that such a network would benefit your business, acquiring one is the next step, and this comes with another decision.
Basically, there are two options available for you in the market. You can contact a phone company to install a proprietary system from top to bottom utilizing a traditional landline, or you can avail of an IP PBX, which uses VoIP or Voice over Internet Protocol as its foundation.
Both choices will give you a more efficient telephone system, but which one is better for you and your business? Valuable points to consider when answering this question are the following:
Upkeep price
Making use of a digital, internet-based system is much more affordable than a proprietary network; since VoIP charges and charges are already much lower than traditional landline costs.
Initial Investment
As a businessman, you always want to maximize your existing resources. A switching system based on a landline requires paying for more devices, wiring and the installation process itself. An IP Private Branch Exchange needs computers and a stable internet connection, at the very least, and most businesses already have this in place.
Scalability
You would like your company phone system to last a long time and keep up with the demands of an increasingly digital society. Systems based on the world wide web use computers that are easily upgraded or even last a long time, performing up to date technological advances and upgrades. Landline systems, on the other hand, are only as good as the devices, and telephone units get more complicated faster than computers do.
Customization
Any telephone system should be suited towards the needs of the business it serves, and customization is integral to both a conventional and a digital system. A proprietary system, however, is hard to modify once it has been set up. You might need to ask someone from the telephone company to come and fix things for you. Systems depending on VoIP are, on the other hand, easy to modify at any time with the help of basic computer skills and GUIs.
Resource dependence
Landline systems use their own resources to function, and even when there’s no electricity, the phones could still be in operation. A system utilizing VoIP is completely dependent on your net connection and electricity for power. Any fluctuations with current or network speed will reflect on the efficiency of your switching system.
Any expanding business would undoubtedly benefit from a PBX, and deciding between a landline network and an internet-based system is essential to getting an efficient phone system for your company.
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