Job Coaching Techniques
All large and big corporate houses attach importance to job coaching. This is because coaching enables the new as well as ole employee fine tune his/her skills and work in co ordination with the team. To get the best out of an employee, it is essential to have proper Job coaching techniques. And such techniques are always an integral part of the company’s approach to tutor employees.
A new employee is not aware of the job requirements of the company. For instance, a call centre employee working for the telecom sector has an altogether different approach to the job, when compared to a call centre employee working for the health insurance sector. When the telecom sector employee shifts to the health insurance sector, he/she has to be groomed about the nitty-gritty of health insurance. This is usually followed by a detailed coaching on how to handle customers with health related queries. Without a proper company specific job coaching technique, it is hard for an employee, experienced or not, to adapt to the standards of the company.
A company recruits employees from various fields within the same domain and sometimes even from an unrelated domain. So, job coaching technique has to be perfect to bring a new recruit to acceptable standard in the shortest possible time. The technique must be such that at the onset, the recruit must not feel out of place. This is very essential because if the coaching happens to be exhaustive, many, mostly fresher, may chicken out. In other words, the job coaching technique must be such that it instills confidence in the new recruits. Next, it is important to make the process simple for the new comers. The simpler the learning methods are, the easier is it for them to grasp. If some processes are not that simple, it is advisable to go slow, and give individual attention to learners. If you an employee stumbles repeatedly set aside the time needed to retrain him/her.
Job coaching techniques play an important role in shaping the skill of the new work force. So, it is vital to have a proper and tested technique in place.
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