Making and Receiving Calls on your VoIP Phone Service
VoIP phone service has definitely revolutionized the simple act of making and receiving calls. It has given companies the power to reorganize time and master space. Now people set the rules on where and when to make or take those calls, when before telephone calls take control of daily activities in the office, interfering with set schedules and deadlines.
Making Calls
Using the VoIP phone service, making calls has never been less difficult. One of its best capabilities is having the ability to make a call from anywhere without using your personal number or the number of the telephone you are using. The VoIP service lets you make an outbound call from any smart phone or PC anywhere in the world using your company number. Not only does it protect your privacy but saves you from shelling out business expenses from your own pocket if you are travelling.
Depending on the VoiP phone service provider you choose, you can also call with unlimited long distance minutes to any domestic number (e.g., calls within US and Canada). With this service, international long distance rates are also extremely competitive and considerably much lower unlike with the traditional telephone system. Some providers give low fixed monthly rates that include certain amount of international call minutes with low additional fee per additional minute used.
Receiving calls
The VoIP phone service was primarily developed to handle inbound calls, making it not only easy for the business to manage calls but hassle-free for the customers to make them. An example of this is the 800 number that enables customers to call businesses free of charge from anywhere in the country. This feature provides your company an edge over other companies without an 800 number as 800 numbers, particularly vanity ones are easier to remember.
The auto receptionist is another useful feature of the VoIP phone service because it will never say any wrong thing to a prospective client. This is a public relations tool, and its usage should be carefully planned and perfected as the message you record becomes the voice of the business.
Aside from the regular greeting, the auto-receptionist also guides the caller to the right receiver of the call with the use of an extension menu that could be personalized according to company preferences. Customers will never get a busy signal again. The auto receptionist also comes with other features to help keep your customers on the line such as call waiting recordings of music and promos.
With the plan that you acquired from your VoiP phone service provider, you usually also get voicemail service for each of the user extensions. You and your personnel can individually record several greetings appropriate for particular times of the day or year for their own voicemail boxes. They can also listen to their voicemail messages anytime and anywhere on their smart phones and laptops and get messages via their email as sound attachment file or in their online accounts.
Why even consider getting any other service than the VoIP phone service given all these convenient features that would certainly benefit not only you but your customers as well?
Check out for much more details on how you are going to enhance your advertising and marketing techniques by means of a VoIP phone service. We also offer helpful information relating to business telephone system as well as finding the best VoIP phone service providers which will aid your company with its communication needs.
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