The Elements to Resolve Disputes with Movers Worcester MA
Moving companies Worcester understands that just like any contract, providing moving services may trigger disagreement between the movers and their clients. Arbitration programs have been made especially to settle such differences of opinions. In general, misunderstandings and possibly conflicts may be related to loss or damaged goods or to additional charges. In case such situations occur, the beneficiary has two options: participating in an arbitration program or pursuing court action.
Movers Worcester MA companies have the obligation to have an arbitration program. There are few elements which an arbitration program must have:
- Moving companies Worcester must not take advantage in any way of the fact that the beneficiary is not located in the same place as they or their agents are.
- Beneficiaries must be informed about the establishment and maintaining of an arbitration program by movers Worcester MA. That is to say the customers must be made aware that in case of dispute they may choose neutral arbitration.
- The informing as to the existence of the arbitration program must be made before tendering the goods for transport. It must contain a summary of what the program implies, information on any applicable costs, and also on the legal effects deriving from choosing neutral arbitration.
- Arbitration programs generally come with special forms to be filled in case the beneficiary chooses arbitration programs.
- Moving companies Worcester located have to choose authorized arbitrators. They must be impartial and independent and able to make accurate decisions as to the disputes occurred between the two parties involved.
- An independent arbitrator costs money and in general costs are divided in two between movers Worcester MA companies and beneficiaries. The arbitrator may also decide to split the costs differently but the beneficiary may never be forced to pay more than 50% of the costs.
- Clients should not be made to agree with the neutral arbitration before a conflict actually arises. Clients must only be informed that the arbitration program is available but should not be bound to accept it.
- The obligation of the arbitrator is to respond with a resolution within a maximum of 60 days after he or she was informed about the respective conflict.
- Sometimes this 60 days interval may be made longer. This can only happen if any of the parties does not succeed in presenting the required documentation or information regarding the dispute.
There are many cases of disputes which have been solved through neutral arbitration. It is a form of resolving disputes in a private manner without involving the legal system. Moving companies Worcester along with beneficiaries must pay attention to the arbitrator they choose to resolve the situation.
When movers Worcester MA companies and individual or companies choose arbitration, they get involved in a process which is the opposite of litigation but which is binding and also final. Parties may choose the services of an odd number of arbitrators such as one or three. With an odd number of arbitrators, the two parties will definitely get a resolution for their dispute.
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Call Movers Worcester MA, DN Van Lines at 1-800-51-MOVER for your guaranteed and hassle free move.
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