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Customer service interactions have undergone layers of changes and development over the past decade. The present day customer is both cyber and mobile savvy and as a result demands better customer service solutions that are intelligent yet simple. In addition to that, almost 77 percent of the global population is mobile. One can say in […]
The modern day data centers have undergone massive development and evolution over the past few years. They have cooled rooms storing multiple servers and much more. Today’s data centers with an objective to reduce the total footprint have high density servers that require advanced power and cooling systems. Additionally, due to the ongoing security threats, […]
The travel and hospitality industry has considerably changed over the years. Today it is a highly competitive and volatile industry with customer support, retention, and loyalty attaining greater significance. The travel and hospitality industry includes the services of a wide range of companies namely private transportation providers, car rental services, tour operators, airlines, travel consolidators, […]
The techno savvy environment that is prevalent in today’s business world, demands a high level of security for the IT infrastructure and the digital data traversing through the corporate network. The security of these has become the primary objective of the organizations. However, with a large number of cyber crimes and threats, the security needs […]
The market is flooded with phones of different makes and with Google Android, as the operating system; available on phones in different price range the choice is endless. Samsung’s new S series also works on Android platform but their Samsung Galaxy3 is one of the best at present although they have Galaxy S5 also. A […]
