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Product line management refers to the whole method of managing a software chain and other allied products. It refers to put into use innovative marketing procedures to the existing product line. In today’s competitive world, retention marketing is of great significance, because customers and clients easily get attracted to new products and services that are […]

While most businesses are largely supportive of the government’s plans to reduce the UK Budget deficit, they are divided on whether the government is doing enough to stimulate enterprise. Almost 64 percent of companies feel that the measures outlined in the UK Budget will have a positive effect on their business, with nearly 28 percent […]

Infrastructure as a Service can be termed as a provision model, which an enterprise outsources and is used for assisting operations, such as hardware, servers, storage and other networking components. The equipment is owned by the service provider and is accountable for running, maintaining and housing it. The client on a “per-user” basis generally does […]

Cloud infrastructure services or cloud computing would mean logical computational resources, such as software and data, that is available through a computer network than a local computer. Cloud based services has an underlying delivery instrument and remote-applications that are cloud based. The services therefore may support any kind of software applications that we use today. […]

The availability of communication mediums such as telephones, e-mails, SMS, web self-services and chats have produced a plethora of choice for customers to get their issues resolved easily and quickly. The older generation prefers to use phones and talk to agents while the youngsters prefer the web self service and online chats. The multi-channel service […]