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Did you know that marketing budgets for marketing automation saw an increase from 6.4% of marketing budgets in 2010 to 6.9% in 2011? Enterprises have realized that with complicated marketing strategies and global recession, marketing automation tools can be more effective in grasping the complexities of marketing campaigns and can therefore offer solutions to solve […]

Currently most business services require IT to ensure best ways of offering and achieving customer satisfaction. IT service enterprises often face challenges such as delivering quality IT services aligned to business goals, improving service efficiency within a given budget, maximizing return-on-investment (ROI) and synchronizing people, process and technology. To overcome these challenges, enterprises looked at […]

Mobile Application Development is primarily the process for producing application software for mobile phones, personal digital equipment and other devices of low power. In this world of the Internet and technology, mobile devices occupy a greater place in our everyday lives. In the commercial and business sphere, individuals use mobile phones not only to keep […]

With the help of technological assistance and advanced software systems, enterprises can now function with greater ease and expertise. Yet there are cases, when an organization often faces circumstances, wherein they lack sufficient time for product delivery as per the customer needs. The main reason for this is that over a period, requirements of customers […]

An IT Service Management (ITSM) Studio ideally offers a workflow based configurable global platform for implementing ITSM processes distributed over multiple geographic locations and across multiple organizations, accessed 24×7 over the Web. ITSM is available as both On-Premise and Software as a Service (SaaS) offering. Some salient features of a successful ITSM are Customizable Workspace: […]