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Lead management has shown enterprises that they can scale up their sales endeavors and organize their sales leads to actually bring in increased sales. Building long lasting customer relationships is also made easy with lead management since enterprises can become equipped to qualify leads effectively. When enhanced lead management techniques are employed efficiently it can […]

The world today is experiencing the “Internet Boom” and its advanced usages. Yet there are few pitfalls when it comes to internet security. Network Penetration Testing recognizes the risks and defects that your Internet system is exposed to. This would help in determining an effective image of the protective system needed. Several companies offer various […]

Typically, the most reliable, secure and efficient software is usually under an open license and not owned by a company. Open source software was developed with the source code freely available to the public. It may be a unique way of developing software, but it is surprisingly common and effective. It can be downloaded by […]

Providing precise and timely information to customers through call center agents, web self service and eservice is the norm in today’s business environment. Applying appropriate methods to deliver satisfactory customer service experience leads to achieving business goals and accruing enriching opportunities. Customers are dominant figures with their involvement right from providing suggestions and rating the […]

Businesses are always undergoing experimentation with the introduction of new technologies that are meant for accelerating efficiency, productivity and output. Due to this the IT systems are subject to incidents that may affect the business adversely. Every business requires an efficient incident management system that can help in restoration of operations without causing any fatal […]