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Cloud computing has been an awe-inspiring IT revelation that has produced miraculous favors. With IT dominating every speck of our life the dependency has naturally increased manifold. From the simplest to the most complex operations reliant on IT the demand for a reliable and trustworthy infrastructure is the core need of every business. The days […]

Outsourcing is fast becoming an effective management tool to reduce costs, control outcomes, and focus on core business practices. According to Gartner, the number of businesses starting new outsourcing deals will grow by 30 percent this year globally. Most often, as success here is dependent on foreign cultures, laws, and business customs, it can be […]

Grabbing the customer’s attention with some gimmicks is very easy and success is temporary. To build a business you need to employ more concrete and credible strategies that will exhibit the true worth of your business and give your customers that ultimate satisfaction. To win in a severely competitive environment you require practical and result-oriented […]

Implementing knowledge management in the contact center can have a profound effect on the quality and efficiency of your service operations. Implementing knowledge management, however, requires careful planning and its success depends on an implementation with targeted goals and the development of knowledge that is closely aligned with customer service consulting. Plan the Implementation Strategy […]

MySQL Data Archiving is a proven strategy that manages growth in application and custom databases running on MySQL by reallocating data out of production systems into secondary, lower cost storage systems while maintaining seamless data access through the native application or BI layer. MySQL is one of the world’s most popular databases because of its […]