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If you are browsing the Internet or using a search engine then you are a part of the latest buzz in the IT marketplace – cloud hosting. Cloud hosting, also called enterprise hosting or cluster hosting, is creating new opportunities for suppliers and bringing changes to the traditional IT field. A cloud hosting services is […]

Integrated ALM is popularly known as End-To-End ALM as per some vendor websites but there are very few vendors who actually are able to deliver the promise of point-to-point integration architecture. Here is where ALM Middleware can help achieve an Integrated ALM for a mixed vendor tools environment. Typically in a software development process, various […]

Integrated Operations Management integrates application support into the run side of business and achieves effectiveness and efficiency in running application support by creating application knowledge clusters and cross training to ensure that operations knowledge is institutionalized and is independent of people supporting it. Need for Integration Integrations is necessary as it leverages integrated operations management […]

Threats to your businesses infrastructure are on the rise from both external and internal sources. No longer are network firewalls and intrusion detection systems enough to keep your network secure. With advancements in technology, business networks are becoming very sophisticated. Hence securing your network is no longer deploying a set of devices and point solutions. […]

Customer service levels have reached heights of supremacy. Every business has realized the rewarding potentials with improved and prompt service levels. The initiative to provide excellent and non-stop customer service has led to the emergence of many helpdesks and cells devoted exclusively to attend to the needs of the customer. These helpdesks and cells are […]