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More and more companies trend to do the customer service online. And every days they receive thousands of emails which about problems,feedbacks and requests. The online customer service is a tough job for most of the service employees. They work hard but unefficient, how to solve this problem? What is the best solution of online […]

Email marketing is difficult for most marketers. They should grow the opt-in list, write the email and send the emails one by one. It costs time and money still unefficient. Is there any way to make it easier and more efficient? The answer is the email marketing software. There is no doubt that a software […]

Help desk is unacquainted for many people. But it is well-known among the online business companies. Help desk software is becoming a important part of a company to help doing customer supports. Help desk software is a customer service software used by many online and offline companies to help keep the customers satisfaction by providing […]

Many people want to earn money online. They do online business and start email marketing for the business. But many of them did wrong when they started email marketing campaign. They build huge list of email addresses and send mass emails to audiences. This is the where the email spam comes from. What I recommend […]

Help desk software meets the demands of both company and customer and becomes hot now. You may face with many different choices of help desk software. So Why you want to have a help desk? What can a help desk software do? How to choose a good one? Those question should be asked before you […]