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The telephone answering services is a sort of call answering service which is offered for a specific period of time by the contracted third party. Generally in answering machine, your caller has to leave a message on the answering machine and you have to play the recorded message; however in telephone answering services your callers […]

An answering service is a service provided by a third party which is contracted for a specific predefined period of time. In this service instead of having an answering machine and leave a message, the callers are able to talk with a real person directly. For a stakeholder it gives the ability to triage calls […]