ArticleField.comInternet's Fastest Growing Free Content Article DirectoryIn this age of Internet, most people can make huge profit from these services through a number of ways. Internet can offer marvelous benefit to even those business owners who are present on the Internet. This is because Internet has a colossal reach on the global level; hence, it can play an important role in […]
MKV is a binary derivative of XML. EBML enables the Matroska Development Team to gain significant advantages in terms of future format extensibility, without breaking file support in old parsers. MKV has goals such as: 1. Create and document a modern, flexible and cross-platform Audio/Video container format, in combination with an open codec API to […]
Providing precise and timely information to customers through call center agents, web self service and eservice is the norm in today’s business environment. Applying appropriate methods to deliver satisfactory customer service experience leads to achieving business goals and accruing enriching opportunities. Customers are dominant figures with their involvement right from providing suggestions and rating the […]
PHP Programming is utilizing by a web development company because it is known as the most popular language among other web languages. What we understand form PHP means Hypertext Preprocessor, which is a server side script. One of the benefit of using this language is, it never overload client machine and can be embedded into […]
The quality and efficiency of your service operations can be improved with the implementation of knowledge management in the contact center. Customers benefit from interactions with more knowledgeable agents, who are empowered to resolve issues with greater speed, accuracy and consistency. This implementation can help in reducing agent training costs, while job satisfaction increases as […]
